Order Fulfillment – Order Sync

To ensure your orders sync correctly from Shopify to Wefulfil—and that tracking numbers are pushed back to your store—your products must first be correctly mapped between both systems.

Wefulfil does not import all Shopify orders by default.

We only sync orders that include mapped products (products connected to Wefulfil’s inventory).

This ensures proper routing, accurate inventory management, and prevents accidental fulfillment of products you handle yourself.

1. Why Product Mapping Is Required

Before Wefulfil can:

• Sync your orders

• Push tracking numbers back to Shopify

• Sync inventory automatically

• Begin fulfillment

Each Shopify product must be linked (mapped) to the correct SKU in your Wefulfil system.

This is especially important for sellers who:

• Fulfill some products themselves

• Have multiple warehouses

• Sell bundles or variants

• Have both AU and CN fulfillment switching

Without product mapping:

❌ Orders will not sync

❌ Inventory cannot update

❌ Tracking cannot return

❌ Fulfillment cannot begin

2. Step-by-Step – How to Complete Product Mapping

Product Mapping requires two sides:

→ You provide the Shopify Product ID

→ Your Wefulfil AM completes the mapping inside the system

Follow the steps below:

Step 1 – Copy the Shopify Product ID